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How do I use the email archiving feature?


Sure, here’s a technical description of the email archiving process:

1. Capture: The email archiving software captures all incoming and outgoing emails, attachments, and metadata such as sender, recipient, date, and time.

1. Indexing: The captured emails are indexed to make them searchable and organized. This is done by extracting the text, subject, and other relevant information from the emails and creating an index of this information.

1. Storage: The indexed emails are stored in a secure, tamper-proof repository that can be accessed by authorized users. The storage can be on-premise or in the cloud, and is often encrypted to ensure confidentiality.

1. Retrieval: Authorized users can search and retrieve emails from the archive using various criteria such as sender, recipient, keyword, date, etc. The retrieved emails can be viewed, printed, or exported in different formats.

1. Retention: The email archiving software can be configured to retain emails for a specific period according to organizational policies and compliance regulations. After the retention period expires, the emails are automatically deleted or purged from the archive.

1. Compliance: The email archiving software ensures compliance with various regulations such as SEC, FINRA, HIPAA, and GDPR by providing audit trails, access controls, and retention policies that align with these regulations.

Overall, the email archiving process helps organizations manage their email data efficiently, comply with regulations, and mitigate legal risks.


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