Here are the steps to use a Joomla live chat module:
1. Choose a live chat module: There are several live chat modules available for Joomla like JChatSocial, Zopim Live Chat, etc. Choose the one that suits your requirements.
1. Download and install the module: Once you have chosen the module, download it and install it on your Joomla website.
1. Configure the module: After installation, configure the module by setting up the chat window design, placement, and other settings like chat only during office hours or enabling chat history, etc.
1. Create an account: Create an account on the live chat software provider’s website and obtain a unique identification code.
1. Integrate the identification code: In the module configuration, paste the unique identification code obtained in the previous step in the appropriate field.
1. Test the module: Test the module by logging in to your website and initiating a chat. Make sure it is working as expected and customize it further if required.
1. Monitor and interact with users: Once the module is set up, you can start interacting with your website visitors in real-time. Monitor the chat and respond promptly to ensure customer satisfaction.
Overall, the process of setting up a Joomla live chat module involves downloading and installing the module, configuring it, integrating a unique identification code, testing it, and finally monitoring and interacting with users.
