1. Ping Test: Check if the server is reachable. Use “ping” command to see if you can reach your server from your current location. If the server is unreachable, the problem could be with your network connectivity or the server might be down.
1. Check Server Status: Check if your VPS server is online. Most of the hosting providers have a status page where you can see if there are any ongoing issues with their servers.
1. Reboot Server: If your server is running but not responding, try rebooting it. Most hosting providers provide a control panel where you can reboot your server.
1. Check Firewall: Check your server’s firewall settings to make sure it’s not blocking the IP of your current location.
1. Check Server Logs: Review server logs for any signs of issues. If you are using Linux, you can use “dmesg” and “journalctl” commands to check system logs.
1. Update & Upgrade: Make sure all your server software is up to date. If you are using Linux, you can use “sudo apt-get update” and “sudo apt-get upgrade” to update all your software.
1. Resolve DNS Issues: If you are unable to connect using the domain name, try using the IP address. If that works, then the problem is with DNS. Check your DNS records and make sure they are pointing to the correct IP address.
1. Contact Support: If all else fails, contact your hosting provider’s support for assistance. Provide them the steps you have tried so far; it will help in diagnosing the problem quicker.